Privacy Policy.

1. Who we are

Grobroad Digital Solutions is a digital marketing agency operating from Karnataka, India. In this policy, “Grobroad”, “we”, “our” and “us” refer to Grobroad Digital Solutions.

For privacy questions or requests, email admin@grobroad.com or call +91 84316 07939.

2. Information we collect

We may collect information you choose to give us when you make an enquiry, including:

• Your name and phone number.
• Your business or organisation name.
• Your marketing goal and any details you enter.
• Messages or information you send by email, phone or WhatsApp.

The website form prepares a WhatsApp message on your device. The message is sent only if you review it and press send in WhatsApp.

3. Analytics and device information

If you accept analytics cookies, Google Analytics may collect information such as pages viewed, approximate location, device and browser type, referral source and visit duration. We use this information to understand and improve the website.

Google Analytics is not loaded when you choose “Only necessary”. You can change your choice at any time through Manage cookies.

4. Why we use information

We use information only for clear business purposes, including:

• Responding to your enquiry and preparing a growth plan or proposal.
• Providing services you ask us to perform.
• Managing client communication and business records.
• Improving website usability and marketing performance when analytics consent is given.
• Meeting legal, accounting or security requirements.

We do not sell personal information.

5. Consent and your choices

When consent is the basis for processing, you may withdraw it by contacting us. Withdrawing consent does not affect processing that was lawful before withdrawal.

You may also reject optional analytics cookies without losing access to the website.

6. Services that may receive information

Information may be handled by service providers needed to run our website and communication, including our hosting provider, Google Analytics when accepted, and Meta’s WhatsApp service when you choose to contact us there. These providers operate under their own terms and privacy policies.

Some providers may process information outside India. Where applicable, we use these services subject to their data-protection commitments and legal requirements.

7. How long we keep information

We keep enquiry and client information only while it is reasonably needed for communication, service delivery, business records, dispute handling or legal requirements. Information that is no longer needed is deleted or anonymised during periodic reviews.

8. Security

We use reasonable technical and organisational safeguards to reduce unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed completely secure.

9. Your rights and complaints

Subject to applicable law, you may ask what personal information we hold about you, request correction or deletion, withdraw consent, or raise a grievance about its use.

Send requests to admin@grobroad.com. Please provide enough information for us to identify the relevant enquiry. We will respond within the period required by applicable law.

10. Children’s information

This website offers business services and is not designed to collect personal information from children. Please do not submit a child’s information through the enquiry form.

11. Policy updates

We may update this policy when our website, services or legal obligations change. The latest version and update date will remain available on this page.